Privacy & GDPR Statement

At Tortuga Consulting Ltd, we are committed to protecting and respecting your privacy. This privacy statement explains how we collect, use, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

Who We Are

Tortuga Consulting Ltd is a boutique management consultancy registered in the United Kingdom, specializing in business development, business assurance, and risk management services. We are the data controller responsible for your personal information and are members of the Chartered Institute of Information Security (CIISec).

Information We Collect

We collect and process the following information:

  • Name and job title

  • Contact information including email address and phone number

  • Company name and business address

  • Business requirements and project specifications

  • Risk management and assurance documentation

  • Information provided in correspondence

  • Website usage data through Google Analytics and Squarespace analytics

How We Use Your Information

We process your personal data to:

  • Deliver our consultancy services

  • Respond to business inquiries

  • Manage client projects and relationships

  • Maintain business records

  • Ensure compliance with professional standards

  • Improve our services

  • Meet legal obligations

Legal Basis for Processing

We process your data based on:

  • Contractual necessity (for client services)

  • Legitimate business interests

  • Your consent (for marketing communications)

  • Legal obligations

Data Retention

We maintain the following retention periods:

Client project documentation, 6 years

Financial records, 7 years

Contract documentation, 7 years

Marketing communications, 2 years

Website enquiries, 12 months

Risk assessments, 6 years

Systems and Security

We use the following systems to process and store data:

  • Microsoft 365 with daily cloud backup

  • Xero accounting package

  • Squarespace website platform

  • All systems are protected by appropriate technical measures including encryption and access controls

Payment Processing

We primarily operate on B2B invoicing through secure banking channels. If online payments are implemented in the future, these will be processed securely through Squarespace's payment infrastructure.

Professional Standards

We adhere to the professional codes of conduct of:

  • Chartered Institute of Information Security (CIISec)

  • International Register of Certificated Auditors (IRCA)

  • Professional Evaluation and Certification Board (PECB)

Communication Preferences

We communicate with clients via:

  • Email

  • Phone

To opt out of communications, please email daniel@tortuga.consulting with your request. We will process opt-out requests within 5 working days.

Data Sharing

We do not use subcontractors or share your data with third parties except:

  • Microsoft 365 for business operations

  • Xero for accounting purposes

  • Squarespace for website hosting

  • Google Analytics for website statistics

  • Professional advisers (e.g., legal counsel) when required

  • Regulatory authorities when legally obligated

Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request data portability

  • Withdraw consent

International Transfers

If we transfer your data outside the UK/EEA, we ensure appropriate safeguards are in place to protect your information.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Changes to This Statement

We may update this privacy statement periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related queries or to exercise your rights, contact:

Tortuga Consulting Ltd
128 City Road, London, United Kingdom, EC1V 2NX
Email:
daniel@tortuga.consulting
Phone: 07572 970092

If you are unsatisfied with our response, you can complain to:
Information Commissioner's Office (ICO)
Website:
www.ico.org.uk
Tel: 0303 123 1113

Last updated: 5th January 2025